Shipping & Delivery
GoRusticx has vast network of artisans connected from all over India. We provide free shipment and delivery for majority of the products displayed in our catalogue. However, delivery charges may be applicable to certain products based on the nature of the product, size and location of delivery. The estimated time of delivery is 7 working days from the time you place the order.
Privacy & Security
At GoRusticx we completely respect and understand the need to keep all your information private and confidential. We do not share any of customers’ information with external agencies. GoRusticx and all our trusted payment gateways use state-of-the-art SSL-Data Encryption, through multiple authorization points to keep all your banking information confidential and secure.
Returns & Replacements
We are obsessed with making all our clients happy. Our “100% Satisfaction Guarantee” allows for easy refunds and replacements of damaged/ unsatisfactory products. Our Customer Support team is always ready to help you out with any irregularities you experience with our services.
Buying a product on GoRusticx takes less than a few minutes and a few clicks. Once you select a product(s) you want to buy, click on “Add to Cart” button and then go to “Checkout”. If you have a discount coupon, you can redeem the same by entering the code in the “Apply Discount Code” box. At the checkout page, select you desired mode of payment and follow the simple steps to complete your purchase.
Payment & Pricing
GoRusticx provides safe and secure payment options for all your transactions. We understand the need to keep your information secured, hence we utilize SSL Data Encryption to keep your banking details confidential. GoRusticx sources all the products directly from the artisans. By eliminating the middle-man out, we ensure the least pricing on all the products sold via GoRusticx, while at the same time getting the artisans a fair share for all their products sold.
All products shipped from GoRusticx are assigned individual Tracking Numbers for the buyer to check the status. After placing the order, you simply have to log in to GoRusticx using your credentials. Click on the “My Orders” tab and select the Order Number pertaining to the product you wish to check the status for.
Updating Account Information
You can easily update your information on GoRusticx by following these simple steps: >Log in to GoRusticx using your credentials >Go to “My Account” and edit your info >Manage/ Edit your personal info like address, phone number, e-mail id etc. >Change your password >Track your order